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Cliente a gente nunca deve deixar na mão… Mas tem cliente esperta até demais! 😂 Agora me responde: no meu lugar, você daria de brinde ou faria ela pagar? Me segue para acompanhar mais histórias reais e situações engraçadas do nosso dia a dia! 😅
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NUNCA TROQUE A BATATA. … Ou será que você deveria? A gente sabe precificar o valor de uma batata, mas não sabe precificar o valor de um cliente, no atendimento, nem sempre é sobre provar quem está certo. É sobre entender o cliente, ouvir o que aconteceu e buscar a melhor solução. Porque uma batata tem preço. Um cliente tem valor. Às vezes, ganhar uma discussão custa muito mais caro do que trocar uma batata #restaurante #comida #lanchonete #cliente
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